Tickets for the league match between Stourbridge and Hertfordshire-based Kings Langley on Saturday, 17th October (kick-off 3 pm) remain on general sale.

Stourbridge, like other step 3 clubs, are currently operating with a reduced capacity of 600. Secure your place by booking tickets in advance.

Tickets for Stourbridge FC home league matches in 2020/21 are priced as follows –
ADULTS - £11
OAP’s (65 and over) - £8
JUNIORS (aged 12-17 years) - £6
UNDER 12’s - £2 (must be accompanied by a paying adult)

*Tickets purchased on matchday at the Ticket Office without prior booking through the Kaizen Ticketing system (should there be any tickets remaining) will be subject to an additional £1 charge.

The link to the club’s new ticketing portal is https://stourbridgefc.ktckts.com/

The online portal can also be accessed via the club website – www.stourbridgefc.com by clicking on the 'BUY 2020/21 TICKETS' link .

Purchasing match tickets takes less than 2 minutes, with e-tickets delivered in PDF format via email, which you can either print off and download to your smartphone for scanning at the turnstiles.

If you have already previously set up an account on the system, please login to it first before making your purchase. First time purchasers are also advised to set up an account first and then go on to book their tickets.

Digital ticket scanners will be implemented at the turnstile entrances to provide fans with a quick and efficient cash-less access to the venue.

If purchasing a ticket on the site on behalf of another family member etc. please after clicking on ASSIGN ATTENDEES, then on the main ASSIGN ATTENDEES page, click on EDIT DETAILS or ADD DETAILS to provide the name of the person using the relative priced ticket for track and trace purposes. (note that here an email address and D.O.B is not mandatory. We recommend that you add an email address, however please ensure it has not already been used against another family member or relative).

Once you're happy with this, click on CONFIRM & PAY where you will have one final chance to check everything is in order before making your credit or debit card payment.

After completing your order/purchase, you will receive an order confirmation by email, quickly followed by the tickets on a separate e-mail as a PDF attachment, both sent from BOX OFFICE. Either print the tickets off or download the match tickets PDF to your smartphone.

NOTE - On matchday, to stop people printing more than one copy of their downloaded e-ticket, only the first scan of the QR code on the e-ticket will permit entry at the turnstile and any further scans will be denied entry as duplicates.

COVID-19 guidelines, with particular regard to social distancing to other supporters, staff and team players and restricted access points, will need to be adhered to by fans. Please look out for appropriate markings and signs (around turnstiles, food and drinks outlets and toilets) and follow any instructions from stewards.

We also recommend the wearing of a face mask or face covering, particularly in covered areas of the ground.

At all times, and in all parts of the ground, please observe social distancing and avoid close contact with people who are not within your social bubble.

GLASSBOYS BAR - Please also note the new updated guidelines that will impact how the Glassboys Bar operates on both matchdays and non-matchdays for the foreseeable future. See https://www.stourbridgefc.com/news/important-information-glassboys-bar-covid-19-regul-2571373.html

Supporters must not attend matches if they are exhibiting potential covid-19 symptoms.

FREQUENTLY ASKED QUESTIONS

How many emails will I receive after booking?

After making a booking, you will receive a confirmation email. This is not your ticket, it is just a summary of the order you have made and the reference number for the booking. If you have purchased tickets and chosen to have them delivered to you as e-tickets, you will receive a separate email with your tickets attached in a PDF file.

My ticket delivery email is often delayed - what can I do to make it come through faster?

Each email provider will have their own rules around the number and type of emails that they will allow to be delivered. Delays can sometimes occur with Microsoft based accounts - i.e. hotmail.com, outlook.com and live.co.uk email addresses.

Adding the delivery email address noreply@ktckts.com to your contacts will help email servers to see that the email is coming from a known source.

What should I do if I haven't received my e-ticket?

Typically, you should receive your tickets within 30 minutes of booking. It is not uncommon for emails to get held up in a queue or diverted to a junk folder, so be sure to check those.

I can't open the attachment in the ticket delivery email - what should I do?

etickets are delivered in a PDF file. If you are unable to access a PDF on your device or computer, download Acrobat Reader and you will be able to open the file. You can do that here - https://get.adobe.com/uk/reader/

Do I have to print my e-ticket?

You could download and show your e-ticket on your smart phone if you don't have access to a printer. The scanner just needs to be able to read the barcode on the ticket.

How will my personal data be used?

Your data will only be used by Stourbridge FC. It will not be sold on to third parties. You can update your contact preferences in the 'My Account' section when you log in.